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Is a faulty HMI (Human Machine Interface) causing disruptions in your industrial operations? At ROC Industrial, we understand that a malfunctioning HMI quickly leads to lost production and revenue. We offer expert HMI repair services designed to get your equipment back up and running quickly and efficiently. We specialize in comprehensive HMI repair for all major manufacturers, including Allen-Bradley, Siemens, Fanuc, and Advantech. Our expert repair team proudly offers a quality, cost-effective alternative to HMI replacement for customers across the entire United States. Please give us a call or fill out our repair form to see how easy our process is!
What is an HMI and Why is it Important?
An HMI, or Human Machine Interface, is the crucial link between an operator and a machine or automated process. It is essentially a user interface or dashboard that allows a person to interact with and control industrial machinery. HMIs can range from simple touchscreen panels to complex, multi-screen control systems. They display critical information, allow for parameter adjustments, and provide real-time feedback on the status of a process.
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Top HMI Manufacturers We Repair
At ROC Industrial, we have extensive experience repairing HMIs from virtually every major manufacturer in the industrial automation sector. Our technicians are highly trained and equipped to handle a wide range of HMI models and technologies. Here's a comprehensive list of the brands we repair:
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Allen-Bradley (Rockwell Automation): PanelView Plus, PanelView Plus 6, PanelView Plus 7, PanelView 5000, PanelView 800, VersaView, MobileView, and older PanelView models.
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Fanuc: Fanuc Series 0i, Fanuc Series 30i/31i/32i, Fanuc Series 35i, and older Fanuc HMI panels.
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Siemens: SIMATIC HMI panels (Comfort Panels, Basic Panels, Mobile Panels, Key Panels), WinCC, and older Siemens HMI models.
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Schneider Electric: Magelis HMI (XBT, GTO, GTU, STO, STU), Harmony HMI.
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ABB: CP600 series, CP400 series, and legacy ABB HMI panels.
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Mitsubishi Electric: GOT series (GOT2000, GOT Simple, GOT1000), E1000 series.
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Omron: NB Series, NS Series, NA Series.
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Pro-face: GP series, AGP series, LT series, AST series.
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Yaskawa: Yaskawa HMI panels often integrated with their drives and controllers.
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Delta: DOP Series.
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Beckhoff: Beckhoff Control Panels and Panel PCs.
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Advantech: Industrial Panel PCs and HMIs.
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Beijer Electronics: iX HMI series.
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Red Lion Controls: G3 Series, Graphite Series.
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Exor: UniOP.
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Common HMI Problems We Solve
We address a wide range of HMI issues, including:
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Display Problems: Cracked screens, dim displays, dead pixels, flickering, backlight failures, touch screen unresponsiveness.
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Communication Issues: Problems communicating with PLCs or other control systems (Ethernet/IP, Profibus, Modbus, etc.).
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Power Supply Failures: HMIs that won't power on or experience intermittent power issues.
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Memory and Storage Problems: Data loss, corrupted firmware, inability to save settings.
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Button/Keypad Malfunctions: Stuck buttons, unresponsive keys, or faulty membrane keypads.
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Touchscreen Calibration Issues: Inaccurate touch response.
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Software and Firmware Problems: Errors, crashes, and the need for updates or reprogramming.
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Environmental Damage: Damage from dust, moisture, extreme temperatures, or vibration.
A properly functioning HMI is vital for:
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Increased Efficiency: Easy-to-use interfaces streamline operation and reduce the risk of human error.
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Improved Safety: Clear visualization and alarm systems help prevent accidents and ensure a safe working environment.
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Reduced Downtime: Fast, accurate diagnostics help identify and resolve issues quickly.
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Optimized Production: Real-time data and control capabilities allow for fine-tuning of processes for maximum output.
Key Functions of an HMI
Data Visualization
HMIs display real-time data from sensors, PLCs (Programmable Logic Controllers), and other control systems, presenting it in a clear, understandable format (graphs, charts, numerical displays).
Monitoring & Diagnostics
HMIs provide continuous monitoring of equipment and process performance, often including diagnostic tools to identify faults and troubleshoot issues.
Alarm Handling
HMIs alert operators to critical events, such as equipment malfunctions, process deviations, or safety hazards.
Control & Operation
Operators use HMIs to start, stop, and adjust machinery, control process parameters, and respond to alarms or alerts.
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Recipe Management
Many HMIs allow for the storage and loading of different "recipes" or sets of parameters for various products or processes.
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