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HMI TOUCHSCREEN REPAIR & TROUBLESHOOTING SERVICES

Is your HMI touchscreen unresponsive, inaccurate, or exhibiting other problems? A malfunctioning touchscreen can severely impact your ability to control and monitor your industrial equipment. ROC Industrial offers expert HMI touchscreen repair and troubleshooting services, restoring full functionality to your HMI and minimizing costly downtime. We service all major HMI brands and address a wide range of touchscreen issues.

Common HMI Touchscreen Problems

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  • Unresponsive Touchscreen: The touchscreen doesn't respond to touch at all.

  • Inaccurate Touch: The touchscreen registers touches in the wrong location.

  • Intermittent Touch: The touchscreen responds to touch sometimes, but not consistently.

  • Ghost Touches: The touchscreen registers touches even when nothing is touching it.

  • Dead Spots: Certain areas of the touchscreen don't respond to touch.

  • Multi-Touch Issues: Problems with multi-touch gestures (pinch-to-zoom, etc.).

  • Slow Response: The touchscreen is slow to respond to touch input.

  • Calibration Issues: The touchscreen is out of calibration.

Causes of HMI Touchscreen Problems

  • Physical Damage: Cracks, scratches, or other physical damage to the touchscreen surface.

  • Contamination: Dirt, dust, oil, or other contaminants on the touchscreen surface.

  • Component Failure: Failure of the touchscreen controller, digitizer, or other internal components.

  • Software/Firmware Issues: Glitches or bugs in the HMI's software or firmware.

  • Calibration Errors: Incorrect touchscreen calibration settings.

  • Environmental Factors: Extreme temperatures, humidity, or electrical interference.

  • Loose Connections: Loose cables or connectors between the touchscreen and the HMI's main board.

HMI Brands We Repair (Touchscreen Issues)

  • Allen-Bradley (Rockwell Automation): PanelView Plus, PanelView Plus 6, PanelView Plus 7, PanelView 5000, PanelView 800, VersaView, MobileView, and older PanelView models.

  • Fanuc: Fanuc Series 0i, Fanuc Series 30i/31i/32i, Fanuc Series 35i, and older Fanuc HMI panels. 

  • Siemens: SIMATIC HMI panels (Comfort Panels, Basic Panels, Mobile Panels, Key Panels), WinCC, and older Siemens HMI models.

  • Schneider Electric: Magelis HMI (XBT, GTO, GTU, STO, STU), Harmony HMI.

  • ABB: CP600 series, CP400 series, and legacy ABB HMI panels.

  • Mitsubishi Electric: GOT series (GOT2000, GOT Simple, GOT1000), E1000 series.

  • Omron: NB Series, NS Series, NA Series.

  • Pro-face: GP series, AGP series, LT series, AST series.

  • Yaskawa: Yaskawa HMI panels often integrated with their drives and controllers.

  • Delta: DOP Series.

  • Beckhoff: Beckhoff Control Panels and Panel PCs.

  • Advantech: Industrial Panel PCs and HMIs.

  • Beijer Electronics: iX HMI series.

  • Red Lion Controls: G3 Series, Graphite Series.

  • Exor: UniOP.

  • Maple Systems

  • Parker

  • Emerson

Our HMI Touchscreen Repair Process

  • Free Evaluation & Quote: Describe the touchscreen problem and your HMI model. We provide a free, no-obligation quote.

  • Shipping: Ship the HMI to our facility.

  • Diagnosis: Our technicians use specialized diagnostic tools to identify the root cause of the touchscreen problem (hardware failure, software issue, calibration problem, etc.).

  • Repair/Replacement: We perform the necessary repairs, which may include:

    • Cleaning the touchscreen surface.

    • Re-calibrating the touchscreen.

    • Replacing the touchscreen digitizer.

    • Replacing the touchscreen controller.

    • Repairing or replacing damaged cables or connectors.

    • Updating or reinstalling software/firmware.

    • Repairing other related components on the HMI's main board.

  • Thorough Testing: After the repair, we rigorously test the touchscreen functionality to ensure it's working perfectly.

  • Fast Turnaround: We minimize downtime.

  • Warranty: We offer a comprehensive warranty on all our HMI touchscreen repairs.

Why Choose ROC Industrial for HMI Touchscreen Repair?

  • Expert Technicians: Our technicians have extensive experience troubleshooting and repairing HMI touchscreens.

  • Advanced Diagnostic Tools: We use specialized equipment to identify the exact cause of the problem.

  • Cost-Effective Solutions: We offer repair options that are often significantly cheaper than replacing the entire HMI.

  • Fast Turnaround Times: Minimize downtime.

  • Comprehensive Warranty: We stand behind our work.

Restore Your HMI's Touch Functionality Today!

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Don't let a faulty touchscreen disrupt your operations. Contact ROC Industrial for a free quote and expert HMI touchscreen repair services.

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